中文地址翻译成英文技巧,新手海淘入门直邮地址海淘攻略  很久
中文地址翻译成英文技巧,新手海淘入门直邮地址海淘攻略  很久
中文地址翻译成英文技巧,新手海淘入门直邮地址海淘攻略
很久之前在55论坛发过一篇如何用英语与客服沟通的帖子,现在用APP更方便,我直接搬过来一下!包括中文地址如何翻译成英文,下单后订单一直不发货,下错单,想取消订单,以及申请订单退货、收到的东西货不对版,东西损坏,申请差价维权、账户被封号与砍单等情况,如何与客服沟通,我都有拟进去,可能有一些语法问题,望大家理解,本帖主要是帮助新人小白,还不太会海淘的人如何最大可能去沟通去成功解决订单问题,有错误还请轻喷,纯属分享,别无他意!
🍇🍇中文地址翻译成英文技巧:
中文地址的排列顺序是由大到小,如:X国X省X市X区X路X号,而英文地址则刚好相反,是由小到大。如上例写成英文就是:X号,X路,X区,X市,X省,X国。掌握了这个原则,翻译起来就容易多了! 也有人说地址可以写拼音,二姐没试过,每次都是尽量用蹩脚的英文放上去的,顺利收到包裹!室用Room,号用No.,单元用Unit,多少号楼用Building No…,街道用Street,路用Road,区用District,县用County,镇用Town,市用City,省份用Province,国家不用说了肯定是China啊!
中文地址翻译范例:
广东中山市东区亨达花园7栋702
Room 702, 7th Building,Hengda Garden, East District,Zhongshan City, Guangdong Province, China
姓名填写注意:
First name是名字,Last name是姓!!!很多人分不清楚这个
比如李四在注册国外网站的时候first name:si
Last name:Li 都懂了吧!
🍉🍉一:下单后,订单一直不发货,催商家发货!
Dear Sir/Madam,
I have placed an order with No.(订单号) on (订单日期), and received order confirmation e-mail in the same day. But the status still shows 'in process' today. Since the website showed“Delivery period: 10 work days ”when I placed the order, I kindly ask if you might accelerate the speed of processing. Thanks! Best wishes!
以上模版大致意思:我在贵网站XX日下了单,订单号是XX,当天就收到了确认邮件。但是直到今天还是提示我订单在处理中。我下单的时候网站告诉我预计发到XX地方要花十天,所以我现在想是否可以调整我这个订单的运输速度选项呢?尽快发货! 谢谢!
🍉🍉二:下单后,订单确认出现错误
Dear Sir/Madam,
I have put an order yesterday, and have received your order confirmation e-mail.Today I want to check my purchase information . But I can't sign in. It shows me "Please confirm your registration first. You have received an e-mail for this. Check your input values." The problem is, I have never received any e-mail for comfirm my registration until now. Please help me. Thank you.
以上模版大致意思:您好,我昨天下了单,也收到了订单确认邮件。今天我要查看自己的账户信息,但是无法登陆你们网站。提示我请确认注册信息,你已经收到一封关于此状况的邮件。问题是,到现在我都没有收到任何关于确认注册信息的邮件。请帮助我解决这个问题,谢谢!
🍉🍉三:下单后,要求合箱、确认合箱的
Dear Sir/Madam,
I have just completed my order on your website. I write this letter just to make sure that I would have all the things I ordered shipped in one single package. Please do not separate them into several packages. Thank you.
以上模版大致意思:你好,我在贵网站上下了单,我写本邮件想要求贵网站帮我把所有预定的货物合成一箱发出来,不要分开发。 谢谢!
🍉🍉四:下单后,一段时间还未收到货的!
这个模版是根据自己的问题来写,比如东西超过时间未收到,比如东西给发错地方了,比如收到与自己购买的商品不符合的。
Dear Sir/Madam,
I have ordered a (买的东西名字)on your website, the item had been shipped on(发货日期), the tracking number is (国外物流单号).
Now my problem is that I haven’t receive this item for X(X为数字) days,Could you help me to check where is it now? (已经X天了我还没有收到货,能否帮我查一下?)
I found that my package was wrong delivered, my address is XXXXXX. Could you help me to check this problem?(我发现我的包裹发到别的地方去了,我的地址是XXX 能否帮我处理?)
I received it but this item was not what i ordered on your website, could you help me to replace it?(我已经收到了包裹,但发错货了,能否帮我更换)
🍉🍉五:网站重复下单取消后,要求赔偿汇率损失
dear Sir/Madam,
I have orderd from your website recently,my order number is (订单号), because of technical problem from your website, this oder was created and confirmed twice. After communication, one of them was cancelled. However, due to this reason and currency exchange, I was charged by the bank a certain amount of administration fee XX.XX Euros, which was supposed not to be paid if technical problem did not occur.Therefore, I wish I could be compensated because of it . Attached is the picture of my bank statement. The part highlighted in red is the administration fee I paid. Regards.
以上模版大致意思:我最近在贵网站下单了,订单号是xxx,因为贵网站原因,该订单给重复了,也多扣了一次款,经过与贵网站客服协商后,其中一个订单已经成功被取消,然而近日信用卡汇率有变化,因为这次重复扣款,银行已经多扣除了我XX元,如果不是贵网站的技术问题,就不会出现汇率差的问题,因此,我希望贵网站能给予我补偿,将多扣除的汇率差额退还给我,以下是我的银行扣款证明,谢谢。
🍉🍉六:下单后,想取消订单或者部分订单
Dear Sir/Madam,
Hello, recently I orderd from your website,my order number is xxx(订单号). while now I don't need all the goods of this order. Please help me to cancel this order. Thank you. Best regards!
以上模版大致意思:你好,最近我在你们网站下单了,我的订单号是xxx,但是现在我现在不需要这个订单上的所有产品了,请帮我取消订单,谢谢!(如果你只是想取消这个订单上的部分产品,就说I don't need some of them,they are(产品名字)…..灵活变化吧!
🍉🍉七:申请退货,让客服提供退货标签
Dear Sir/Madam,
Excuse me, I have ordered a (买的东西名字)on your website, my order number is xxx(订单号). I have received the parcel . But now I don't need these goods. May I return them to your website? Please provide return label number to me! Thanks you. Best regards!
以上模版大致意思:你好,我最近在你们网站买了某某东西,订单号是xxx,现在我已经收到东西了,但是我现在不需要这些东西了,我想申请退货。请给我退货标签,谢谢。
🍉🍉八:下单后,货物破损要求换货或者退款
Dear Sir/Madam,
Hello, I ordered from your website days ago,my order number is xxx(订单号). Now I have received the parcel of this order. Unfortunately, the goods in this parcel is broken. I will provide you the photo. Could you arrange the replacement or return the payment to me. Thank you.Best regards!
以上模版大致意思:客服你好,前段时间在你们网站下单了,订单号是xxx,现在我已经收到包裹,不幸的是,包裹坏了,收到的东西是坏掉的,我会提供你们产品坏掉的图片,请给我安排重新发货,或者退款给我。谢谢。
🍉🍉九:下单后,货物漏发请求客服处理
Dear Sir/Madam,
Hello, I ordered from your website days ago,my order number is xxx(订单号). Now I have received the parcel of this order. Unfortunately, the goods that (产品名字) were not in this parcel. Please check the missing shipments and arrange the replacement for me, or return the payment to me, thank you. Best regards!
以上模版大致意思:客服你好,前段时间我在你们网站上买了东西,我的订单号是xxx,现在我已经收到包裹,但是,我发现收到的包裹里面没有我要的xxx产品,请检查一下是不是漏发了,然后给我补发产品,或者把该产品的退款补发给我也是可以的,谢谢。
🍉🍉十:下单后不久,产品降价了,申请退回差价。
Dear Sir/Madam,
Hello,I orderd from your website days ago, my order number is xxx(订单号),the item I bought on xxx(购买日期)was $25(当时购买的价格,具体自己写),but now it just need $15(现在的价格),the price difference made me so unhappy, now so I strongly request price match, which is $10(差价,具体按照自己的差价金额来写). Please refund the price difference to my original credit card. Thanks.
以上模版大致意思:你好,前几天才刚刚在你们网站买了东西,我的订单号是xxx,,我xxx时候买的这个产品的价格是25美金,但是今天我发现这个产品只需要15美金,这个差价问题让我很不开心,我强烈要求退回我的10美金差价,请将差价返还到我之前下单的信用卡里面,谢谢。
🍉🍉十一:下单后,订单被砍单,追述客服原因!
Dear Sir/Madam,
Excuse me, I have ordered a (买的东西名字)on your website, which was placed on xxx(xxx为订单日期),my order number is xxx(订单号). However,you cancelled it without notifying me. May I know the reason? IF you want to confirm my information, I will tell you all of them, my billing address is xxx(账单地址信息),if there's anything else you want to know,please tell me directly!Finally, I am seriously interested in the products on your website, thanks!Looking forward to hearing from you soon!
以上模版大致意思:你好,我xxx时间段在你们家买了xxx产品,我的订单号是xxx,但是最近我发现我的订单被你们取消了,我想知道是什么原因。如果你想确认我的个人信息,我愿意告诉你们我的所有信息,我的账单地址是xxx,如果你还有其他想知道的,请直接告诉我好吗。最后,我真的对你们网站的产品很感兴趣,谢谢,希望能尽快得到你们的邮件回复!(砍单应该是大家用得最多的情况,这个很多网站都会说你的信用卡有问题啊,或者是你的账单地址有问题,到时候大家都按照客服给你回复的邮件具体回复!)
🍉🍉十二:下单后,帐号被封,申请客服解封
德文版本:这个是针对德亚的解封模版,前段时间德亚封号严重,大家可以参考这个!
Sehr geehrte Damen und Herren,
wie bei anderen Kunden ist Amazon mein lieblingsonline-shop. Ich bestelle immer die Waren für mein Baby und Famillien bei Amazon. Das mit meiner Email eröffnete Konto ist leider von Ihnen geschlossen, nach meiner letzten Einkauf. Ich kann das nicht verstehen, warum Sie das Konto geschlossen haben. Ich habe nur ein Konto und bezahle ich immer mit meiner Kreditkarte. Es gibt gar keinen Schuld und was nicht Ordentliches. Nach Ihrer Email ist mein Konto verwandt mit anderen Konten, die geschlossen werden muss, das finde ich unfair. Ich bin relativ neu bei Amazon und habe auch keine anderen Konten. Sie sollten mein Konto nicht einfach ohne Grund schliessen.
Ich bette darum, dass Sie mein Konto wieder eröffnen, damit noch einkaufen kann und meinen Freunden Amazon.de noch empfehlen kann. Ich bin kein Deutsche, aber ich glaube, ich kann auch bei Amazon.de was bestellen, weil Amazon wirklich globalisiert ist.
Mit freundlichen Grüssen
英文版本:虽然德亚已经支持中文客服了,但是英文始终是最通用的!大家适当参考吧!
Dear Sir/Madam,
Hello,I am your loyal customer on this website, my order number is xxx(订单号,证明你是这个网站的用户),while I found my account was closed after my last purchase, and now I was forbidden by your website, I don't know the reason, and I think it's unfair without notifying me, is there something wrong with my credit card or something else?please re-open my account,I am really your loyal customer to buy products from your website with my own credit card and billing address,thanks! Looking forward to hearing from you soon.
以上模版大致意思:你好,我是你们网站的忠实客户,我发现上次购买后,就被你们封号了,我不知道什么原因,你们这是不公平的在我不知道的情况下就给予禁号处理,请问是我的信用卡问题吗?还是我的账单地址问题?现在我要求你们重新给我把帐号解封,我发誓我真的是你们网站的忠实用户,希望能尽快得到你们的回信,衷心感谢!

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咸雨檬jq
1
2020-05-17 09:06:59

求人不如求己,我觉得自己打电话解决

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